Talk to Someone Now
If you need immediate help, call the Anthem Blue Cross Behavioral Health Resource Center 24/7 at (844) 792-5141. There is no cost to you for this service.
How the Plan Works What You Pay for Care Talk to Someone
How the Plan Works
UC’s plans care for the whole person—physically and emotionally—and include behavioral health benefits for mental health services and substance abuse treatment. You and your covered family members can use behavioral health benefits for sessions with counselors, psychologists or psychiatrists to address issues such as:
- Depression and anxiety
- Alcohol or drug abuse
- Eating disorders
- Medication management
- Autism and pervasive developmental disorders
Behavioral health benefits are provided through Anthem Blue Cross. You can see any behavioral health provider you choose, but you’ll pay less and receive higher benefit coverage when you see an in-network provider. Some services may require prior authorization.
Present your Anthem ID card when you receive behavioral health services.
You can also choose to receive care from out-of-network providers. However, it’s important to know that your costs will be significantly higher when you get out-of-network care, and you’ll have to file claims.
What You Pay for Care
Following are your costs for many common treatments. For more details about these or treatments not listed, see the 2020 CORE Benefit Booklet.
| In-Network | Out-of-Network | |
|---|---|---|
|
Medical/Behavioral Health Calendar-Year Deductible (Combined with behavioral health and pharmacy out-of-pocket expenses) The deductible is the amount you pay before the plan begins to share in the cost for covered services. |
$3,000 per individual |
$3,000 per individual |
|
Medical/Behavioral Health Out-of-Pocket Maximum (Combined with behavioral health and pharmacy out-of-pocket expenses) The out-of-pocket maximum is the most you’ll pay for covered health care services in a calendar year. |
Individual: $6,350 Family: $12,700 The out-of-pocket maximum includes the deductible. |
Individual: $6,350 Family: $12,700 The out-of-pocket maximum includes the deductible. |
|
Therapist and Physician Office Visits |
20% after deductible | 20% after deductible |
| LiveHealth Online Psychology | You pay $95 for a psychologist or $80 for a therapist until deductible is met; thereafter, you pay $19 for a psychologist and $16 for a therapist. | You pay $95 for a psychologist or $80 for a therapist until deductible is met; thereafter, you pay $19 for a psychologist and $16 for a therapist. |
| Inpatient Non-Emergency Facility Services | 20% after deductible | After deductible, 40% of Anthem allowed amount plus charges in excess of the plan maximum payment of $480 per day |
Talk to Someone
In Person
Use the Anthem Online Tools to Find the Right Therapist
Log in to Anthem to view quality ratings and reviews from other patients and get recommendations based on where you live.
Let Anthem Health Guide Do the Legwork
Their experts will help you navigate the confusing health care system so you get connected to the right care quickly. Call Anthem Health Guide at (844) 437-0486 or log in to Anthem Engage Wellbeing and click under the “Customer Support” tab to chat or send an email.
Faculty and Staff Assistance Programs
Free and confidential Faculty & Staff Assistance Programs (employee assistance services) are available through UC at each UC location. For a list of services by location, go to ucnet.universityofcalifornia.edu/contacts/faculty-staff-assistance-programs.html.
Online or by Phone
With LiveHealth Online Psychology, the therapist comes to you. Discuss sensitive topics with a therapist in the privacy and comfort of your own home (or other private location)—through online video or by phone.