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What You Pay for Care

Following are your costs for many common treatments. For more details about these or other treatments that are not listed, go to Anthem or call Anthem Health Guide, toll-free, at (844) 437-0486, Monday through Friday, 5:00 a.m. to 8:00 p.m. (Pacific).

  In-Network Out-of-Network1

Medical/Behavioral Health Calendar-Year Deductible

(Combined with behavioral health and pharmacy out-of-pocket expenses)

The deductible is the amount you pay before the plan begins to share in the cost for covered services.

$3,000 per covered person

$3,000 per covered person

Medical/Behavioral Health Out-of-Pocket Maximum

(Combined with behavioral health and pharmacy out-of-pocket expenses)

The out-of-pocket maximum is the most you’ll pay for covered health care services in a calendar year.

$6,350 individual coverage

$12,700 family coverage

$6,350 individual coverage

$12,700 family coverage

Preventive Health Visits2

ACA Preventive Travel Vaccinations (hepatitis A, hepatitis B, meningitis, polio)

$0, no deductible 20% after deductible

Physician and Specialist Office Visits

Outpatient X-ray, Pathology and Lab

20% after deductible 20% after deductible
Virtual Care (LiveHealth Online) $59 per visit until deductible is met, then $11.80 per visit $59 per visit until deductible is met, then $11.80 per visit
Retail health clinic (MinuteClinic) 20% after deductible 20% after deductible
Urgent Care 20% after deductible 20% after deductible
24/7 Nurseline No cost No cost
Outpatient Surgery in a Hospital 20% after deductible 20% after deductible
Outpatient Surgery at an Ambulatory Surgical Center 20% after deductible 20% after deductible
Inpatient Non-Emergency Facility Services 20% after deductible 20% after deductible
ER Services  20% after deductible 20% after deductible (see “Emergency Room Billing” below)
Emergency Care Outside of California or the U.S. Access to providers for emergency and non-emergency care through the Blue Cross Blue Shield Global Core network Access to providers for emergency and non-emergency care through the Blue Cross Blue Shield Global Core network

1. You will be responsible for any billed charge that exceeds the maximum allowed amount for services provided by an out-of-network provider.
2. Not all services provided during the preventive visit are considered preventive health benefits. To learn more about which services are covered, visit Anthem.

Emergency Room Billing

Most emergency rooms are in-network, meaning they have a contract with Anthem. In some cases, you may need to get care in an out-of-network emergency room (ER). If you get a bill for an out-of-network ER visit, before paying it, call Anthem Health Guide toll-free at (844) 437-0486. They can help you understand your responsibility and advocate on your behalf for a lower bill.

A Note About Services

Some hospitals and other providers do not provide one or more of the following services that may be covered under your plan contract and that you or your family member might need: family planning; contraceptive services, including emergency contraception; sterilization, including tubal ligation at the time of labor and delivery; infertility treatments; or abortion. You should always check ahead of time with your doctor, medical group, independent practice association, or clinic or call Anthem Health Guide to ensure that you can obtain the health care services that you need.

Privacy

Anthem Blue Cross protects the confidentiality and privacy of your personal and health information—including your name, address, telephone number, Social Security number and medical information. That’s why you are required to sign an Authorization of Release of Personal Health Information when you request health information for your spouse/same-sex domestic partner or dependents over age 18.

If you have questions about how Anthem protects your privacy and confidentiality, please Call Anthem Health Guide, toll-free, at (844) 437-0486, or view the privacy policy.