Talk to Someone Now
If you need immediate help, call the Anthem Blue Cross Behavioral Health Resource Center 24/7 at (844) 792-5141. There is no cost to you for this service.
How the Plan Works What You Pay for Care Talk to Someone Resources
How the Plan Works
UC’s plans care for the whole person—physically and emotionally—and include behavioral health benefits for mental health services and substance abuse treatment. You and your covered family members can use behavioral health benefits for sessions with counselors, psychologists or psychiatrists to address issues such as:
- Depression and anxiety
- Alcohol or drug abuse
- Eating disorders
- Medication management
- Autism and pervasive developmental disorders
Behavioral health benefits are provided through Anthem Blue Cross. You can see any behavioral health provider you choose, but you’ll pay less and receive higher benefit coverage when you see an in-network provider. Some services may require prior authorization.
Present your Anthem ID card when you receive behavioral health services.
You can also choose to receive care from out-of-network providers. However, it’s important to know that your costs will be significantly higher when you get out-of-network care, and you’ll have to file claims.
What You Pay for Care
Following are your costs for many common treatments. For more details about these or treatments not listed, see the 2018 HSP Benefit Booklet.
| In-Network | Out-of-Network | |
|---|---|---|
| UC Health Savings Account Contribution (Use this to pay your initial expenses before you meet the deductible) |
$500 for self coverage; $1,000 for family |
$500 for self coverage; $1,000 for family |
|
Medical/Behavioral Health Calendar-Year Deductible (Combined with medical and pharmacy out-of-pocket expenses) The deductible is the amount you pay before the plan begins to share in the cost for covered services. |
Self: $1,300 Family: $2,600 Individual deductible does not apply if you have family coverage. |
Self: $2,500 Family: $5,000 Individual deductible does not apply if you have family coverage. |
|
Medical/Behavioral Health Out-of-Pocket Maximum (Combined with behavioral health and pharmacy out-of-pocket expenses) The out-of-pocket maximum is the most you’ll pay for covered health care services in a calendar year. |
Self: $4,000 Family: $6,400 |
Self: $8,000 Family: $16,000 per family |
|
Therapist and Physician Office Visits |
20% after deductible | 40% after deductible |
| LiveHealth Online Psychology | You pay $95 for a psychologist or $80 for a therapist until the deductible is met; thereafter, you pay $19 for a psychologist and $16 for a therapist. | You pay $95 for a psychologist or $80 for a therapist until the deductible is met; thereafter, you pay $19 for a psychologist and $16 for a therapist. |
| Inpatient Non-Emergency Facility Services | 20% after deductible | 40% after deductible |
Talk to Someone
In Person
Use Castlight’s Online Tools to Find the Right Therapist
View quality ratings and reviews from other patients, and get recommendations based on where you live. Log in to Anthem and click Find a Doctor, Hospital or Urgent Care (under Resources & Tools).
Let Anthem Health Guide Do the Legwork
Their experts will help you navigate the confusing health care system so you get connected to the right care quickly. Call Anthem Health Guide at (844) 437-0486 or log in to Anthem and click under the “Customer Support” tab to chat or send an email.
Faculty and Staff Assistance Programs
Free and confidential Faculty & Staff Assistance Programs (employee assistance services) are available through UC at each UC location. For a list of services by location, go to ucnet.universityofcalifornia.edu/contacts/faculty-staff-assistance-programs.html.
Online or by Phone
With LiveHealth Online Psychology, the therapist comes to you. Discuss sensitive topics with a therapist in the privacy and comfort of your own home (or other private location)—through online video or by phone.