Talk to Someone Now
If you need immediate help, call the Anthem Blue Cross Behavioral Health Resource Center 24/7 at (844) 792-5141. There is no cost to you for this service.
UC’s plans care for the whole person—physically and emotionally—and include behavioral health benefits for mental health services and substance abuse treatment. You and your covered family members can use behavioral health benefits for sessions with counselors, psychologists or psychiatrists to address issues such as:
- Depression and anxiety
- Alcohol or drug abuse
- Eating disorders
- Medication management
- Autism and pervasive developmental disorders
Behavioral health benefits are provided through Anthem Blue Cross. Because not many behavioral health providers accept Medicare, you can see any behavioral health provider, not just those who accept Medicare.
Anthem provides the same level of coverage in- or out-of-network, but you’ll pay less and receive higher benefit coverage when you see an in-network provider. Some services may require prior authorization from Anthem.
Present your Anthem ID card when you receive behavioral health services.
Following are your costs for many common treatments. For more details about these or treatments not listed, see the 2020 Medicare PPO without Prescription Drugs Benefit Booklet.
Medical/Behavioral Health Calendar-Year Deductible
The deductible is the amount you pay before the plan begins to share in the cost for covered services.
$100 per individual only for services not covered by Medicare, but covered by Anthem Blue Cross
Medical/Behavioral Health Out-of-Pocket Maximum
The out-of-pocket maximum is the most you’ll pay for covered health care services in a calendar year.
Therapist and Physician Office Visits
|20% after deductible|
LiveHealth Online Psychology
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|$20 copayment for a psychologist or thearpist visit. Medical plan deductible does not apply. Copayment counts toward out-of-pocket maximum.|
|Inpatient Non-Emergency Facility Services||20% after deductible|
Let Anthem Health Guide Do the Legwork
Their experts will help you navigate the confusing health care system so you get connected to the right care quickly. Call Anthem Health Guide at (844) 437-0486 or log in to Anthem and click under the “Customer Support” tab to chat or send an email.
Online or by Phone
With LiveHealth Online Psychology, the therapist comes to you. Discuss sensitive topics with a therapist in the privacy and comfort of your own home (or other private location)—through online video or by phone.