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Who to Contact

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Nurse Line

Anthem 24/7 Nurse Line
(800) 977-0027

Medical
Pharmacy
Behavioral Health

Anthem Health Guide
(844) 437-0486
Monday through Friday, 5:00 a.m. to 8:00 p.m. (Pacific)/Pharmacy help available 24/7

ConditionCare
ComplexCare

Anthem Health Guide
(844) 437-0486
Monday through Friday, 5:00 a.m. to 8:00 p.m. (Pacific)

Anthem's SpecialOffers

Anthem
Member Log In > SpecialOffers

Virtual care

LiveHealth Online
(888) 548-3432

LiveHealth Online Psychology
(844) 784-8409

Access Care Outside the U.S.: Blue Cross Blue Shield Global Core Service Center

Locate a doctor or hospital when traveling around the world in nearly 200 countries and territories
bcbsglobalcore.com
Toll free 24/7 (800) 810-2583 (BLUE) or call collect (804) 673-1177

Behavioral health resources

MyStrength
Find a doctor, hospital or urgent care (under Resources & Tools) > myStrength (under Browse for Care)

Anthem Behavioral Health Resource Center
(844) 792-5141
24/7 

UC Retirement Programs Retirement Administration Service Center (RASC)
(800) 888-8267 (in U.S.) or (510) 987-0200 (outside the U.S.)
Monday through Friday, 8:30 a.m. to 4:30 p.m. (Pacific)
UC Health Care Facilitators ucnet.universityofcalifornia.edu/contacts/health-care-facilitators.html