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Get ID Cards

You'll get two ID cards. One from Anthem Blue Cross for your medical plan benefits and a separate prescription drug card from Navitus. 

To get a replacement card:

Medical: Call Anthem Health Guide, toll-free, at (844) 437-0486, Monday through Friday, 5:00 a.m. to 8:00 p.m. PT. Tell Anthem Health Guide that you don’t have a member ID card and need one. Be ready to verify your contact information, including:

  • Social Security number
  • Name and date of birth
  • Mailing address

Pharmacy: Call Navitus MedicareRx Customer Care at (866) 270-3877.