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ConditionCare

It can be challenging to care for yourself when you have an ongoing health condition. But managing your condition can lead to feeling better, visiting the doctor less frequently and spending less money out of your pocket.

To help people who are managing ongoing conditions live a healthier life, Anthem Blue Cross offers ConditionCare, which gives you 24/7 access to a team of health professionals, including nurses, dieticians, pharmacists, social workers and more.

Anthem nurses help people of all ages manage the symptoms of asthma and diabetes. And they work closely with adults who are dealing with chronic obstructive pulmonary disease (COPD), heart failure and coronary artery disease. They can also help if you or a family member is diagnosed with certain types of cancer, vascular or musculoskeletal diseases, or low-back pain. You have toll-free, 24-hour access to nurse coaches, registered nurses who can help you better manage your condition and follow your doctor’s care plan. They can help manage ongoing conditions such as:

  • Asthma
  • Diabetes
  • Chronic obstructive pulmonary disease (COPD)
  • Heart disease
  • Depression
  • More

The ConditionCare team answers questions and provides advice about:

  • Medications
  • Eating healthier
  • How to get more exercise
  • How to quit smoking
  • Pain management
  • What your symptoms could mean

To sign up, call the number on the back of your Anthem ID card and let them know you’re interested in the ConditionCare program. A nurse will ask a few questions to help identify your needs. Or call Anthem Health Guide, toll-free, at (844) 437-0486, Monday through Friday, 5:00 a.m. to 8:00 p.m. (Pacific).